My Maple North
  • Home
  • About
  • Games
  • Login

Cookie Policy

How we use cookies and similar technologies

Last Updated: January 9, 2025

This Cookie Policy explains how My Maple North Canada Inc. ("we," "us," or "our") uses cookies and similar technologies when you visit our website at www.mymaplenorth.com. This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites remember your preferences, track your activity, and improve your overall experience.

Cookies can be:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
  • First-Party Cookies: Cookies set by our website
  • Third-Party Cookies: Cookies set by external services we use

2. Why We Use Cookies

We use cookies to:

  • Keep you logged into your account
  • Remember your preferences and settings
  • Enhance website security and prevent fraud
  • Monitor responsible gaming limits and self-exclusion
  • Understand how you use our website to improve our services
  • Ensure age verification compliance
  • Provide personalized content and features
  • Measure the effectiveness of our communications
Important: Some cookies are essential for our website to function properly. If you disable these cookies, certain features may not work correctly.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include:

Cookie Name Purpose Duration
session_id Maintains your login session Session
age_verified Remembers age verification status 30 days
cookie_consent Stores your cookie preferences 1 year
security_token Prevents cross-site request forgery Session

Functional Cookies

These cookies enable enhanced functionality and personalization:

Cookie Name Purpose Duration
language_preference Remembers your language choice 1 year
user_settings Stores your display preferences 1 year
rg_limits Monitors responsible gaming limits Persistent

Analytics Cookies

These cookies help us understand how visitors interact with our website:

Cookie Name Purpose Duration
_ga Google Analytics - Distinguishes users 2 years
_gid Google Analytics - Distinguishes users 24 hours
analytics_session Tracks session-level analytics Session

Security Cookies

These cookies help protect your account and detect fraudulent activity:

Cookie Name Purpose Duration
fraud_detection Detects suspicious login attempts Session
device_fingerprint Identifies your device for security 30 days

4. Third-Party Cookies

We use services from trusted third parties that may set their own cookies. These include:

Payment Processors

Our payment partners use cookies to process transactions securely and prevent fraud.

Age Verification Services

Third-party age verification providers may use cookies to verify your identity and age.

Analytics Providers

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous information about your visit. For more information, visit Google's Privacy Policy.

5. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Delete existing cookies
  • Block all cookies
  • Block third-party cookies only
  • Set preferences for specific websites

For instructions on managing cookies in common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Our Cookie Preferences Tool

When you first visit our website, you'll see a cookie notice banner. You can:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your cookie preferences

You can change your preferences at any time through your account settings or by clearing your browser cookies and revisiting our website.

Note: Disabling certain cookies may impact your experience on our website. Essential cookies cannot be disabled as they are necessary for the website to function.

6. Other Tracking Technologies

Web Beacons

We may use web beacons (also known as pixel tags) in our emails to track whether you've opened or clicked on links in our communications. This helps us improve our messaging and ensure relevant content.

Local Storage

We may use local storage technologies to store certain information on your device, such as user preferences and session data.

Device Fingerprinting

For security and fraud prevention, we may collect information about your device configuration to create a unique identifier. This helps us detect and prevent unauthorized access to your account.

7. Cookies and Responsible Gaming

Cookies play an important role in our responsible gaming measures:

  • Deposit Limits: Cookies help track and enforce your daily, weekly, or monthly spending limits
  • Time Limits: Cookies monitor how long you've been logged in and remind you to take breaks
  • Self-Exclusion: Cookies help enforce self-exclusion periods across your devices
  • Reality Checks: Cookies enable periodic reminders about time spent on the platform

8. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals websites not to track your browsing. Currently, there is no industry standard for responding to DNT signals. However, we respect your privacy choices and provide clear options for managing cookies.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through a prominent notice on our website
  • Request your consent again if required by law

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: [email protected]
  • Phone: +1 (514) 788-4500
  • Mail: My Maple North Canada Inc., 1255 University Street, Suite 800, Montreal, QC H3B 3X3
Return to Home
My Maple North

My Maple North is a licensed online lottery ticket service operated for adults 19+ in Canada. We provide access to official lottery tickets for selected draws, along with clear information and responsible play tools so that participation can remain balanced and manageable.

For responsible gambling guidance, visit Responsible Gambling Council or call 1-800-461-0140.

NAVIGATION
ABOUT HOW TO PLAY AVAILABLE GAMES FAQ PLAY RESPONSIBLY LOGIN REGISTER
LEGAL PAGES
PRIVACY POLICY COOKIES RESPONSIBLE GAMES TERMS & CONDITIONS
TRUSTED RESOURCES
19+
Responsible Gambling Council Loto-Québec Gambling Help Services GambleAware

This service is for adults 19+ in Canada only. Please play responsibly and within your personal limits.

© 2025 My Maple North Canada Inc. (NEQ 1170002345). All rights reserved. My Maple North provides licensed access to official lottery tickets for eligible users. Ticket purchases are subject to our Terms & Conditions and the rules of the relevant lottery corporations.

This website and its lottery ticket services are operated in accordance with the Québec Lottery Act (RLRQ, c. S-13.1), where applicable.
Managed by My Maple North Canada Inc. (NEQ 1170002345).